Shop confidently with We Wear Boho's Purchase Protection program
Get a full refund if your item doesn't arrive, arrives damaged, or isn't as described.
We Wear Boho Purchase Protection
Easily get help in the rare case that something goes wrong when shopping from a small business.
What's eligible for We Wear Boho Purchase Protection:
- Your order doesn't match the item description or photos
- Your item arrived damaged
- Your item didn't arrive or was lost in the mail
We’re ready to help if something goes wrong. Here’s how it works:
Reach out to the Seller
Send a message to your seller from the ‘Help with order’ page if there’s an issue. Sellers know their business best—by reaching out to them first they can try to resolve the issue before We Wear Boho steps in.
Open a case for We Wear Boho to review
You’ll be eligible to open a case 48 hours after sending the original help request message and the estimated delivery date has passed. After a case has been opened, We Wear Boho will step in to review the details.
We’ll help you reach a resolution
If your order is eligible for We Wear Boho Purchase Protection, you’ll be refunded for your purchase. Once the case is closed, you’ll receive an email confirmation.
Have questions? We have answers!
The following issues are eligible:
-
Your order doesn't match the item description or photos.
- For example, items shouldn't be a different color, size, or material than what's described or shown in the photos. They also shouldn't have any missing parts or imperfections that weren't originally noted.
- Your item arrived damaged.
- Your item didn't arrive or was lost in the mail.
If you purchased an item using guest checkout, you'll need to create an We Wear Boho account to claim the order so it can be eligible for We Wear Boho's Purchase Protection program. .